Question 1

What is the difference between uploading a report and entering account details?

Accepted Answer

Upload report files at /dashboard/upload to attach your Experian, Equifax, or TransUnion PDF report. The separate intake at /dashboard/disputes/upload lets you select a bureau and paste its account listing or enter account details. These are separate steps; completing one does not replace the other.

Question 2

What information should I enter in dispute intake?

Accepted Answer

Use the account information shown on your report. The intake form supports creditor, account number, account type, balance, and status. Check each entry against the report before saving, and attach report PDFs through the separate report-upload tool.

Question 3

Where can I check a bureau response or dispute status?

Accepted Answer

Sign in and open /dashboard/disputes/board. The board groups your accounts by bureau and shows the current status recorded for each dispute, including response information when it is available in your case file.

Question 4

Does a bureau response guarantee that an item will change?

Accepted Answer

No. A response or status is an update about the dispute, not a promise that information will be changed or removed. Review the account-specific details and next steps on your dispute board; Credloom cannot guarantee a bureau outcome or a completion date.

Question 5

How does AI help prepare a dispute letter?

Accepted Answer

The letters workflow uses the selected report item and the context you provide to prepare a tailored draft. Open /dashboard/letters to preview and edit the draft, check its facts and placeholders, and approve it only when the wording is accurate for your situation.

Question 6

Will an AI-generated letter guarantee a result?

Accepted Answer

No. A generated letter is a draft, and neither it nor the dispute process guarantees a score increase, deletion, or other bureau decision. Review every detail before using a letter and dispute only information you believe is inaccurate, incomplete, or unverifiable.

Question 7

What are the usual steps in the subscriber workflow?

Accepted Answer

The documented workflow is report intake, review and flagging of account information, preparation and review of dispute-letter drafts, and tracking bureau responses on the dispute board. Your dashboard shows the status available for your own case.

Question 8

How long will my case take?

Accepted Answer

Credloom does not promise a fixed completion date. Timing depends on the details of your case and bureau activity. Check /dashboard/disputes/board for the current status recorded for your accounts rather than relying on a general estimate.

Question 9

How can I make sure my report information is ready for review?

Accepted Answer

Compare each account detail with the report from the bureau you selected, correct mistakes before submitting, and provide only information the workflow requests. Do not include passwords or account sign-in credentials in report details or messages.

Question 10

Where should I handle questions about my own case?

Accepted Answer

Sign in and use the relevant report, intake, letter, or dispute-board workflow so you can review the account-specific information in context. Avoid putting full report details, passwords, or other unnecessary sensitive information in a public message.

Credit-report questions, answered plainly.

Find the next step for your account.

Report uploads and account details

Bureau responses and status

AI-assisted dispute letters

Processing steps and timing

Safe subscriber guidance

Open the tool you need.

Upload report files

Enter account details

View bureau responses

Review dispute letters

Start with a clear picture of your report.